Terms of Service
Effective date · 2026-08-08
Last updated · 2026-08-08
These Terms govern your use of Arloff and all related services provided by Unstirred.
Foundations & Account
Purpose
These Terms of Service govern the rights, obligations, and responsibilities between Unstirred (the “Company”) and members in connection with the use of the mobile application Arloff and all related services (collectively, the “Service”), including the applicable conditions and procedures.
Definitions
For purposes of these Terms:
“Service” means the mobile application and related services through which users can experience a simulated social-media influencer environment by interacting with virtual followers, comments, reactions, messages, and other elements generated by artificial intelligence.
“Member” means a person who agrees to these Terms, enters into a service agreement with the Company, and uses the Service.
“Account” means the email address or third-party authentication identifier, including social-login information from Google, Apple, Kakao, or another provider, used to identify a Member and provide access to the Service.
“Content” means all photographs, text, media, information, and other materials posted or uploaded by a Member through the Service.
“AI-Generated Content” means all virtual-interaction data automatically generated by artificial-intelligence models, including virtual followers, profiles, comments, likes, direct messages, and fan posts.
“Coins” means virtual currency used for certain paid features in the Service, including both Paid Coins purchased for consideration and Free Coins provided through events, advertising rewards, or other promotional activities.
“Subscription” means a recurring paid product that provides additional benefits in the Service for a specified period.
Publication and Amendment of These Terms
The Company will make these Terms readily available to Members through the Service, including in the settings screen.
The Company may amend these Terms to the extent permitted by applicable law.
When the Company amends these Terms, it will provide notice through the Service stating the effective date and reason for the amendment at least seven days before the effective date. If an amendment is materially adverse to Members, notice will be provided at least thirty days in advance.
If the Company clearly states that a Member will be deemed to have accepted amended Terms unless the Member objects before the effective date, and the Member does not expressly object, the Member will be deemed to have agreed to the amended Terms. A Member who does not agree may terminate the service agreement by deleting the account.
Formation of the Service Agreement and Restrictions
The service agreement is formed when an applicant agrees to these Terms, completes the registration procedure designated by the Company, and the Company accepts the application.
The Company does not permit registration by children under fourteen years of age. During registration, each Member represents and warrants that the Member is at least fourteen years old.
The Company may reject an application or subsequently terminate a service agreement if the applicant has misused another person’s information, submitted false information, applied for the purpose of disrupting the Service, or has previously been restricted for violating these Terms.
AI Service & Digital Products
Service Features and Important Notice Regarding AI-Generated Content
The Service may provide virtual content feeds, AI-generated follower, comment, reaction, and message interactions, and additional features made available through Coins or Subscriptions.
Important Notice: Every follower, comment, like, message, fan post, and other interactive entity displayed in the Service is a virtual character or persona generated by artificial intelligence and is not a real person. These interactions do not represent the opinions or actions of an actual third party. Members must understand this and use the Service for entertainment purposes.
Due to the nature of artificial-intelligence technology, AI-Generated Content may be inaccurate, out of context, harmful, provocative, or inconsistent with a Member’s intent, including negative character portrayals or targeted language generated for a “hater” persona. The Company does not warrant the completeness, accuracy, legality, or subjective quality of AI-Generated Content.
Members acknowledge that AI-Generated Content consists of staged responses by virtual characters. To the extent permitted by law, the Company will not be liable for subjective emotional dissatisfaction, discomfort, or psychological distress resulting from AI-Generated Content unless caused by the Company’s willful misconduct or gross negligence.
Coins and Free Virtual Currency
Coins are electronic virtual currency used for paid features within the Service, including unlocking messages, enabling quick replies, and purchasing additional functions.
Paid Coins remain valid for five years from the date of purchase. When Coins are used, the Coins with the earliest expiration date will be deducted first.
Free Coins provided for marketing activities, attendance rewards, or viewing advertisements, including AdMob advertisements, are not refundable and cannot be converted into cash. Free Coins automatically expire without further notice at the end of the announced validity period or, if no separate period is announced, at midnight on the date they are granted.
Subscription Plans
Subscription products automatically renew and charge the registered payment method at the applicable interval according to the plan selected by the Member, including Light, Standard, or Premium plans.
A Member may request cancellation at any time through the subscription-management screen of the Apple App Store or Google Play. After cancellation, no charge will be made on the next renewal date, and benefits will remain available through the remainder of the current billing period.
Deleting an account from the Service does not automatically cancel a subscription billed by the applicable app marketplace. The Member must separately cancel the subscription through the relevant app-store account. The Company is not responsible for renewal charges resulting from the Member’s failure to complete that cancellation.
Withdrawal, Refunds, and Responsible Payment Provider
Subject to the Korean Act on the Consumer Protection in Electronic Commerce and other applicable laws, a Member may request withdrawal from the purchase of unused Paid Coins within seven days of purchase. Withdrawal may be restricted for digital content or subscription benefits supplied immediately after purchase and for packages that have been partially used.
Notice Regarding Payments and Refunds: Payment and settlement for paid products are processed entirely through the in-app payment systems of Apple Inc. or Google LLC. Eligibility, refund requests, and processing procedures are governed by the terms and refund policies of the applicable app marketplace, and requests must be submitted directly to that marketplace. Due to the payment-system structure, the Company cannot directly cancel or refund an app-store transaction.
If a Member voluntarily deletes an account, any unused Free Coins or promotional rewards will permanently expire without compensation.
User Content, Conduct & Safety
Rights in Member Content and Transfer to External AI APIs
Copyright in photographs, text, and other works uploaded by a Member remains with the Member.
The Member grants the Company a royalty-free, non-exclusive license to store, reproduce, process, transmit, display, and otherwise use Member Content to the extent necessary to operate and present the Service, improve the Service, and prevent inappropriate use.
Notice Regarding External AI Processing: To provide real-time AI interactions such as virtual comments and message responses, Member Content, including uploaded image data and text, may be encrypted and transmitted to and processed through API systems operated by external AI providers used by the Company, including OpenAI and Anthropic. The Member agrees to this processing. Additional details are provided in the Privacy Policy.
Member Obligations
Members must not:
misuse another person’s information or transfer, lend, or sell an Account;
disrupt operation of the Service or obtain Coins or benefits through abnormal methods, including fraudulent advertising rewards or circumvention of payment procedures;
reverse engineer the Service, use automated bots, or otherwise compromise system security; or
engage in any other conduct that violates these Terms or the operating policies and causes harm to the Company or a third party.
Operating Policy and Prohibited Content
Members must not post or submit for AI interaction any obscene material, illegally recorded material, child or youth sexual-exploitation material, content promoting hatred, discrimination, harassment, suicide, or self-harm, or content that infringes copyright, portrait rights, publicity rights, or other rights of a third party.
The Company may, without prior notice, delete, make private, restrict the visibility of, or otherwise limit prohibited or reported Content and may suspend the relevant Account where necessary.
Account Deletion & Liability
Termination and Account Deletion
A Member may terminate the service agreement at any time by using the account-deletion function within the Service.
Upon deletion, the Member’s posts, AI-interaction history, and Coin data will be permanently deleted in a manner that prevents recovery, except where retention is required by applicable law.
Disclaimers
The Company is not responsible for service interruptions or access failures caused by events beyond its reasonable control, including natural disasters, telecommunications failures, app-market system errors, or outages of external AI-processing providers.
The Company does not warrant the reliability or legality of Content posted by Members. To the extent permitted by law, the Company is not responsible for disputes arising between Members or between a Member and a third party in connection with Content unless caused by the Company’s willful misconduct or gross negligence.
Governing Law
Governing Law and Dispute Resolution
These Terms are governed by and interpreted in accordance with the laws of the Republic of Korea.
The court with jurisdiction over any dispute arising from use of the Service will be determined in accordance with applicable law.
Addendum
Effective Date and Business Information
These Terms are established and take effect on 8 August 2026.